RE: My Vision for LeoPremium
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This is an exciting update. I'm very much interested in joining Premium. But unfortunately I stopped using Threads regularly due to my login issues and issues with settings in my bala-leo account. Even if I get premium, I cannot use the premium features because of this login issue.
I have reported this issue in multiple places but no luck to get it fixed. It has been over 6 months since I reported the issue. It will be great if your dev team can fix this issue for me so that I can enjoy normal keychain login and enjoy premium benefits like others. 🙂
cc: @anomadsoul
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I'm pretty sure I answered this somewhere. I don't know what your issue is but I urge you to open a tech support ticket
Hundreds of people use Hive Keychain on a daily basis and I've never seen anyone with the same issue as you. Perhaps a reset of keychain, a fresh browser, etc. is worth trying
But if you want one-on-one help, open a tech support ticket in Discord
I created a ticket for this on 29-06-2023. It has been over 6 months but still no luck. The ticket number is #ticket-0049. I have shared all the screenshots and even videos showing the issue. I recently tagged you on that channel when we had a chat on this in one of the threads.
I'm sure the issue is not on my end and I have tried all the possibilities. There is something wrong with the way my user data is saved in your backend.
I appreciate one-on-one communication with your dev so that if he/she needs any technical information I can share it.
I responded in your ticket
We won’t use dev time for one-on-one support like this but I will help you as much as I can. Since you’re the only one with this issue and I can’t reproduce it, I’m led to believe it’s something on your end until it can be proven otherwise
Thanks for your time and glad that I was able to find the issue. 👍