RE: The Reason You Sell Is Not The Reason They Buy - On Ecency
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I wish software developers would take this lesson on board !
When I'm looking for software for my business, I'm usually looking for something simple, cost-effective, and easy to implement, learn and use. Sometimes I even find it... initially.
But software developers have a bad habit of adding more and more bells and whistles. I guess it enables them to justify their own existence. While working on their software is what they do all day every day, they forget that for me as a user, I don't have time or energy to spend 100% of my time getting their software to do it's job, I'm just trying to solve a single problem in the least effort way. If I find that a piece of software grows into a complex monster where I only need 10% of the functionality I'm paying for, I'll drop it as soon as I can find a better alternative.
Well said friend.. spoken like a true App user.. that's one problem with these software developers. The reason they try to add so many unnecessary stuff is so the can charge customers more for the app but without caring about exactly what the customers are looking for.
I would definitely recommend dropping any app that ha so many features that we don't need 😂😂 totally agree bro
I dropped one at the start of the month. I explained why; they went from incomprehension, to disbelief, to begging. Finally they offered me a lower price.
They couldn't understand that the problem was two-fold. A combination of too much time-consuming bloat in their software was one. The other was that their charges were based on visitors to the site, but they wouldn't even acknowledge the volume of AI-bot visits from competitors data/price scraping (up to 50% of visits), let alone filter them out or adjust their charging bands to allow for it.
Offering a cheaper price at that stage only prompted a response along the lines of "so you've been overcharging all along, then ?"
Yes that's exactly the case a lot of the times.. over charging without realizing that they would lose their customer's loyalty... Sorry about the stuff you went through buddy